Ocean Solutions

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FAQs

Ocean Solutions➜FAQs

Industries

Association and Member-Based Organization

We architect infrastructure and services with scalability and flexibility as core foundational pillars, not an afterthought. As your membership expands and needs evolve over time, we seamlessly adapt our support, security protections, integrations, and all other aspects of our managed services to align with your growth.

Horizontal and vertical scaling capabilities are built into the DNA of our offerings, ensuring your technology stack can dynamically align to your membership trajectory. Over the years, Ocean Solutions has helped clients in the industry find and implement the best AMS solutions that will fit their needs, budget, and growth trajectory.

We utilize a defense-in-depth approach with robust security measures woven throughout every layer of your environment, including role-based access controls, encrypted communication channels, data-at-rest and data-in-transit encryption, DLP, next-gen endpoint protection, SIEM, regular audits, penetration testing, and more.

Security is our top priority, especially member data protection. Our layered controls make your information ultra-secure but at your team’s finger tips at all times.

Our solutions are designed to enable personalized, seamless interactions with our support and Ops team at all times, customized communication channels, proactive monitoring, API integrations, procative response and planned maintenance of client systems.

We employ advanced 24/7 monitoring to identify performance issues or outages before they happen. Machine learning and AIOps give us predictive insights as well. We architect in redundancy for high-availability across your network and critical systems.

Our help desk swiftly resolves any end user incidents. We maintain optimal uptime through proactive care.

Enterprise

At Ocean Solutions, we have over 100 years of combined experience streamlining IT operations specifically for major enterprises with thousands of users and locations worldwide. Ocean Solutions has recruited IT directors that managed IT departments for years to help develop the approach and solutions provided to its enterprise clients.

We architect integrated solutions tailored to your organization’s scale, regional needs, and hybrid ecosystem using methodical project management processes.

We leverage our extensive vendor relationships to provide enterprise IT capabilities tailored to your needs at reduced costs. Our solutions deliver maximum impact and value for your strategic IT investments.

We also identify redundancies and right-size services as your needs evolve.

With 24/7 proactive monitoring, machine learning-based predictive issue detection, accelerated incident response, and redundancy built into critical systems, we minimize disruptions and downtime across your global footprint.

Streamlined support means productivity and operations continue unimpeded.

Our cybersecurity experts stay ahead of escalating threats to design comprehensive strategies and security architectures leveraging leading technologies by partnering with the best providers in the industry using products and solutions specifically engineered for complex enterprise environments, including:

  • Zero trust solutions turn your systems and enduser devices into nothing risk free predefined system with nothing allowed to work outside of what IT has vetted and approved.
  • Microsegmentation to minimize lateral movement and isolate critical systems
  • Multi-layered endpoint detection and response (EDR) leveraging AI/ML for advanced threat protection.
  • Managed detection and response (MDR) with dedicated security experts providing 24/7 monitoring and alerting
  • Managed SOC solutions are designed to detect hacking and takeovers as they happen, and with a 24/7 live SOC experienced team behind it, the response comes before a disaster emerges.
  • Cloud security posture management and compliance automation
  • Global threat intelligence to identify emerging risks across regions
  • Custom security training emphasizing user education on cyber risks

Financial Services

At Ocean Solutions, safeguarding your financial data is our utmost priority. We deploy industry-leading encryption, multi-factor authentication, and advanced threat detection to protect against unauthorized access. Our vigilant team continuously monitors for potential vulnerabilities and employs real-time threat intelligence to neutralize cyber threats, ensuring the highest level of data security. Part of Ocean Solutions’ process is routine Risk Assessment and Business Impact analysis.

Absolutely! Our team is well-versed in financial industry regulations and compliance requirements. With our tailored solutions, we ensure your IT infrastructure adheres to relevant mandates, such as data privacy and reporting, providing you with peace of mind and confidence to navigate the regulatory landscape.

As your strategic MSP partner, we offer flexible and scalable IT solutions that adapt to your evolving financial services company. Whether expanding your operations or adopting new technologies, our services grow alongside your business, allowing you to stay ahead in the competitive financial landscape.

Our comprehensive disaster recovery and business continuity plans are designed to minimize downtime in unforeseen events. We implement redundant systems, regular data backups, and recovery strategies to ensure swift restoration of critical operations, providing you with uninterrupted services.

GovCon

At Ocean Solutions, we make CMMC compliance a top priority and understand its significance in the government contracting industry. Our comprehensive IT solutions are tailored to align with the required CMMC levels, ensuring your organization’s adherence to the necessary cybersecurity standards from access management to encryption.

We stay on top of evolving CMMC regulations and work closely with your team to identify any gaps that need to be addressed. Our goal is to fully support your CMMC journey and equip you with the policies, procedures, and technologies needed to demonstrate your commitment to protecting sensitive data and intellectual property.

Robust security is our utmost priority, especially in the highly regulated government contracting sector. We implement cutting-edge security protocols, 24/7 monitoring and alerting via a fully managed SOC solution, and proactive threat detection specifically designed to address the challenges faced by government contractors.

Our defense-in-depth security measures robustly safeguard your sensitive data, intellectual property, controlled unclassified information, and other critical assets to foster a secure environment able to meet rigorous compliance standards. We become a true cybersecurity partner. Flexible contract terms allow the scaling that is needed for the GovCon world needs as business soar and retract between cycles.

We take data privacy and confidentiality extremely seriously. Our team has years of experience deploying strict access controls, encrypted communication channels, data-at-rest encryption, robust identity management, and regular security audits to fully safeguard your sensitive data and intellectual property throughout your government contracts. Meeting the stringent data protection requirements of public sector clients is a core competency.

We guarantee the highest levels of confidentiality for your projects. Automated change management, access Logs, automated alerts.

Absolutely. Proactive 24/7 network and infrastructure monitoring is a cornerstone of our managed IT services. Our advanced monitoring tools continuously assess the health of your entire on-premise and cloud environment, allowing us to rapidly detect and resolve potential issues before they escalate into significant problems.

By minimizing downtime and disruptions, we ensure your operations remain efficient, your employees stay productive, and you avoid reputation-damaging service interruptions.

Healthcare

As a premier MSP serving the healthcare sector, we uphold the highest data security standards. Our stringent protocols include robust encryption, multi-factor authentication, comprehensive backup and disaster recovery plans, and continuous security audits to safeguard patient data from any potential threats or breaches.

Absolutely! We have a thorough understanding of the intricate compliance landscape. Our compliance manager solutions will be the focal point that holds all of your compliance aspects data and control. Our tailored solutions encompass all relevant regulations, such as HIPAA, to ensure your organization remains fully compliant, reducing potential risks and liabilities.

At Ocean Solutions, we prioritize the security and confidentiality of your medical records. Our multi-layered approach includes top-notch encryption, robust access controls, and advanced threat detection. Regular security audits ensure HIPAA compliance and constant improvements. Our vigilant cybersecurity team promptly responds to and mitigates potential threats. Through rigorous staff training, we foster a culture of data privacy.

Rest assured, your sensitive medical records are in safe hands with us, making us the trusted partner for your healthcare company’s security needs.

Safeguarding your medical records from hackers and cyber threats is paramount to us at Ocean Solutions. We implement a comprehensive range of cutting-edge security measures to fortify your IT environment. Our team of skilled cybersecurity experts deploys advanced intrusion detection systems and firewalls to create robust barriers against unauthorized access.

Our systems will provide continuous end-user security training and testing campaigns to ensure we are ready to deal with the threats we are surrounded with. We conduct internal and external vulnerability scanning and pen testing using the best third-party products for complete and unbiased assessments.

Furthermore, we continuously monitor for potential vulnerabilities and employ real-time threat intelligence to detect and neutralize cyber threats proactively. Regular security updates and patches ensure your systems are fortified against emerging threats.

Legal Community

As an experienced Managed Service Provider, we have a proven track record of serving law firms for over 13 years. We understand the unique technology needs and compliance requirements of the legal industry. Our team has worked closely with numerous law firms, from small sub of 10 to over 200 national firms enabling us to develop a deep understanding of your challenges and the best solutions for your practice. 

We recognize the paramount importance of data security in the legal profession. Our comprehensive security measures are designed to safeguard your clients’ sensitive information. We employ robust encryption techniques, implement multi-factor authentication, establish firewalls, deploy intrusion detection systems, and conduct regular security audits. Rest assured. Our stringent security protocols are designed to protect your firm from evolving cyber threats and maintain your data’s confidentiality, integrity, and availability.

Law firms often rely on specific software and systems for case management, document organization, and legal research. Our expertise in seamless integration ensures that your existing systems and software work harmoniously with our solutions. We strive to minimize disruption and ensure compatibility, allowing your firm to leverage the benefits of our services and security solutions without compromising your current workflows.

We are committed to providing top-notch support tailored to the needs of lawyers like you. Our dedicated support team is well-versed in addressing law firms’ unique challenges. We offer prompt response times, expert troubleshooting, and comprehensive technical support. Whether you require assistance with case management software, need help setting up secure remote access, or have any other IT-related concerns, our knowledgeable team is just a call or an email away.

We are here to ensure your technology operates seamlessly, allowing you to focus on delivering excellent legal services to your clients.

Media Marketing Organization

Our integration services connect your core tools like CRM, DAM, Stats, project management, billing, and design collaboration platforms through APIs for monitoring and continuous monitoring. We ensure service availability and proactive alerts.

Our flexible relationship allows rapid scaling of service based on demand and cycle needs. Our automation allows for fast user onboarding and systems prep using templates, forms, Apple APE, and Microsoft Autopilot. Full management of licensing procurement allows for tight control of business expenditure, mitigating the overspending between cycles.

Our media and advertising expertise, combined with our technical excellence in delivering secure, scalable, and integration-focused solutions, make Ocean Solutions the ideal technology partner for media and direct marketing teams seeking to gain a competitive advantage.

We architect redundancy into networks, leverage cloud-based systems with built-in failover, perform ongoing backups, and provide 24/7 monitoring, alerts, and rapid response to support and mitigate incidents to prevent and reduce downtime and business risks to the business. Minimizing disruptions ensures workflows continue unimpeded.

Non-Profit Organizations

We integrate CMS, CRM, marketing automation, virtual event platforms, and collaboration tools to create personalized, seamless digital experiences for your audience and supporters.

Our solutions integrate your core systems then leverage BI and AI tools and data visualization to unlock unified insights across constituents, programs, and operations. We help you analyze trends, optimize decisions, improve outcomes, and quantify your impact through technology.

Ocean Solutions Team has supported nonprofit clients with various CRM, donor collection, and Mass mailing solutions like:

  • Salesforce
  • Hubspot
  • networkForGoods
  • Blackbaud Raisers Edge
  • Marketo
  • Pardot
  • MailChimp
  • MailGun
  • Gravity Forms
  • Zapier
  • Campaign Monitor
  • Stipe
  • BLACKBAUD RAISER’S EDGE and NXT

Our solutions easily scale to support multi-site nonprofits. We streamline cloud collaboration and access, while securing dispersed endpoints. Distributed nonprofits also benefit from our 24/7 rapid IT support available remotely worldwide.

We partner with your stakeholders to architect comprehensive data strategies optimizing usage while ensuring compliance with evolving regulations like GDPR, ISO, and PCI. Our security technologies and governance policies safeguard constituent information.

Ocean Solutions Team has supported nonprofit clients with various solutions procurements with some mentioned below:

  • TechSoup
  • Microsoft NonProfit Pricing
  • Salesforce discounts
  • Adobe Education/Charity access for NonProfit
  • Hardware Discounts
  • Azure/AWS hosting offers
  • Gsuite Offers
  • Zoom nonprofit offers

Real Estate

Yes, indeed! We recognize the growing trend of remote work in the real estate sector. Ocean Solutions offers robust remote access solutions that enable your team to securely access real estate data from anywhere, at any time. Our focus on data security and encryption ensures your sensitive information remains protected, even while accessed outside the office premises.  Our NOC Ops team will be a phone call away 24/7 and our team is equipped to support the missions of its clients around the clock for local, national, and global support

Absolutely! Proactive network monitoring is at the core of our managed IT services. We prioritize the protection of sensitive real estate data, guarding against cyber threats such as data breaches and ransomware attacks. 

We use advanced monitoring tools for your network’s health, detecting any potential issues or anomalies in real-time. By addressing these concerns proactively, we prevent them from escalating into significant problems, ensuring a seamless and reliable network for your real estate operations. Ocean Solutions’ centralized services team always build new template monitoring policies, keeping up with fresh solutions and developing remediation scripts on all RMM, MDM solutions for all clients.

Cloud Solutions: We assist in migrating real estate businesses to cloud platforms for enhanced collaboration, data accessibility, and scalability.

Software and Application Support: Whether it is property management software, customer relationship management (CRM) tools, or other real estate-specific applications, we provide support and maintenance services to keep them running smoothly.

Compliance is paramount in the real estate industry, and we take it seriously. Our team of experts stays up to date with industry regulations and standards like PCI, FTC safeguards, SOC2, and ISO27001. We tailor our IT solutions to meet your specific compliance requirements, ensuring your data security, privacy, and operations adhere to all necessary standards. We provide a compliance platform, data gathering controls enforcement, and required vulnerability scanning and pen testing.

At Ocean Solutions, we understand the criticality of data backup and disaster recovery for your real estate business. We implement robust backup solutions, storing your data securely both on-site and in the cloud. In the event of any unforeseen disruptions or data loss, our comprehensive disaster recovery plans kick in, ensuring minimal downtime and swift data restoration, work with stakeholders on Risk Management and business impact analysis, and we help in setting up business continuity plans and test restores and disaster simulations.

SMB

At Ocean Solutions, we take time through an extensive discovery process to thoroughly understand your workflows, challenges, pain points, budget, and short and long-term business goals through detailed discussions with stakeholders across your company. This enables us to design customized solutions using the exact technologies – whether that’s automation, analytics, collaboration tools, or security – that will have maximum impact for your specific environment as a small business. Our solutions are tailored to your unique workflow needs.

Our passionate team has partnered with dozens of small businesses across a wide variety of industries for over a decade. We possess specialized expertise in streamlining operations, driving productivity, enabling growth, and optimizing budgets specifically for SMBs. Our clients range from 5-person startups to established small companies with up over 500 employees. We intimately understand the unique constraints and strategic opportunities of the small business landscape.

We architect cost-efficient solutions to deliver optimal value on a small business budget. Options like strategic outsourcing of maintenance and help desk, cloud migrations to reduce hardware costs, and automation of manual processes free up resources for growth. We also leverage our large buying power to provide your business with enterprise-level cybersecurity, uptime, and support at SMB-friendly prices, ensuring you don’t pay more for enterprise-grade outcomes.

With 24/7 proactive monitoring and rapid support, we detect and resolve the majority of problems remotely before they ever impact you. When specialized onsite support is needed, we have an accelerated response process to get the required technical expertise onsite quickly based on your unique SLA needs, ensuring minimal downtime. We understand issues must be rapidly fixed to avoid lost productivity for SMBs.

FULLY MANAGED AND CO-MANAGED IT SERVICES

Change Management

Change management is critical because it helps organizations smoothly adopt new technologies by proactively involving stakeholders, providing optimized training, transitioning processes, and managing the human side of change. This minimizes business disruption, accelerates ROI, and achieves project goals.

Proper change management increases adoption speed of new technologies and processes, reduces risk of issues, maintains productivity during transitions, enhances the employee experience through involvement, and maximizes ROI on technology investments by ensuring initiatives reach goals.

We work closely with clients to define success metrics tailored to their specific goals, such as user adoption rates, productivity impact, time to deliver expected ROI, help desk ticket volume, and quantitative business objectives. Our change management is designed to maximize achievement.

To minimize business disruption, change management should begin during the planning phase and continue through the full adoption process until stakeholders are utilizing new systems, processes, or capabilities optimally. By proactively managing change, challenges can be preempted.

Ocean Solutions Systems included the Documentation, Change Management, PSA, RMM, MDM, Managed EDR, Managed SOC, Compliance Manager, Pen Testing and all of our cutting edge solutions are at our clients disposal, we integrate and embed ourselves as part of our clients team.

Data Backup and Recovery

We take the time to thoroughly understand your infrastructure, systems, data sets, budget, and tolerance for downtime. This enables us to architect the right mix of onsite, offsite, and cloud backup aligned to the unique RTOs and RPOs of your business. With our access to all of the top providers in Backup and data storage solutions and appliances, we have a solution that is right for each individual case, if it is office 365, GSuite, Dropbox, Box, and Websites data, we have the right product at the right price.

We have documented runbooks and proven procedures to support time-critical data recovery events. After ensuring malware cannot reinfect systems, we quickly initiate restoration from staging or production backup locations based on your RTO. Our goal is to meet your unique RPO and RTO needs.

We monitor backup jobs closely and validate recovery integrity through regular test restores. You have access to backup reporting to confirm jobs are completed successfully. We also assist with data recovery testing and drills and disaster recovery document development.

Yes, Our ransomware protection starts with detection and stoppage using best-in-class managed EDR and Managed SOC solutions with 24/7 monitoring. We utilize air-gapped immutable backups and multi-tiered redundancy to mitigate ransomware risk. Onsite backup appliances protect against network-based deletion or encryption. Offsite replicas ensure accessible restore points outside the network. We also have data recovery experience helping clients recover after ransomware attacks.

IT Audit

The outcome is an objective IT roadmap reflecting opportunities for optimization, cost reduction, modernization, risk mitigation, and improved efficiency across all technology areas audited. You receive a prioritized report to guide strategic infrastructure upgrades, process improvements, cost savings, and security enhancement.

Due to the rapid pace of technology change, we recommend full-scope audits at every three years, less intense audits at least annually, pen-testing twice a year, and continuous vulnerability scanning. Ongoing advisory services can ensure you get continuous optimization of infrastructure, systems, and processes as your business evolves.

We thoroughly audit compliance readiness for data security regulations like HIPAA, PCI DSS, SOC 2, ISO 27001, NIST, GDPR, CMMC, and others, depending on your industry. Any gaps or risks are identified for remediation.

We can provide further advisory services to oversee the implementation of audit recommendations. Or we work hand-in-hand with your IT team to execute the roadmap, so you gain maximum benefit from the audit insights. Our goal is technology optimized for your success. Please reach out with any other questions! Ocean Solutions aims for full transparency regarding our IT audit process and deliverables. We look forward to helping you advance your technology strategy.

Low Voltage and Fibre Connectivity

Yes, we provide fully and comanaged IT services that cover everything from planning and implementation to ongoing management and support. Our cabling experts work alongside teams handling network infrastructure, cybersecurity, backup and disaster recovery, cloud solutions, and more.

We carefully evaluate your existing infrastructure, network usage patterns, budget, applications in use, and growth plans. This enables us to architect a structured cabling system optimized for your specific requirements in terms of bandwidth, speed, latency, and future scalability.

Our engineers carefully evaluate compatibility with your current hardware like routers, switches, media type and current supporting infrastructure. We select cabling that integrates seamlessly while maximizing future expansion capabilities. During implementation, we work hand-in-hand with your IT team to ensure a smooth transition.

We follow stringent testing and validation processes to verify all cabling meets industry specifications. We use the best media in the market, and best-in-class testers, Fusion Splicers, OTDRs, and Wireless Spectrum analyzers. This includes using high-end network analyzers and certifiers to test each copper and fiber cable run. We also stand behind our work with a comprehensive warranty on parts, labor, and performance.

At Ocean Solutions, we aim to simplify network cabling decisions through our extensive experience, technical expertise, and tailored approach. Contact us today to discuss the needs of your business. We look forward to designing a high-performance network infrastructure solution for you.

Managed Cyber Security

At Ocean Solutions, managed services refer to our proactive management and strategic optimization of your technology environment. Outsourcing involves handing over partial or complete IT responsibilities to us. Our managed services take outsourcing a step further through value-added offerings like virtual CIO strategic guidance.

The cost of outsourced IT services at Ocean Solutions varies, as we believe in providing tailored solutions to meet the unique needs of each client.

We offer a range of services, and the value of our services is dependent upon the level and breadth of services you choose. While we do offer a flat-rate, all-inclusive billing model, the final cost is generally determined by the specific services you require.

We ensure that our pricing is competitive and provides your business with the support and resources it needs to operate efficiently.

At Ocean Solutions, we strive to set the standard for quality in managed IT services.

However, we understand that not all providers meet this standard. Here are some red flags that may indicate a subpar managed services provider:

  • No assessment of your current IT
  • Lack of CIO, C-level expertise, or consulting
  • Absence of proactive support measures
  • Unjustifiable spending
  • Poor communication

Ocean Solutions is a leading IT outsourcing and managed services provider catering to a wide range of industries. We specialize in providing tailored IT solutions for small to medium-sized businesses, helping them navigate the complexities of the digital world.

Our goal is to empower businesses with the technology they need to thrive in their respective markets.

Network Monitoring and Management

We provide integrated IT solutions. So network monitoring ties into security, infrastructure performance, backup health validation, and more to give comprehensive visibility across your technology stack. Ocean Solutions will provide access to your internal Team to all of the systems used for monitoring and management.

Absolutely. We have extensive capabilities for monitoring and managing hybrid network architectures spanning on-premises data centers, private clouds, and public clouds.

We provide integrated IT solutions. So network monitoring ties into security, infrastructure performance, backup health validation, and more to give comprehensive visibility and control or your entire IT systems.

We provide real-time network monitoring analytics of our rich datasets across all of our system providing customized dashboards, Reports, and Alerts aligned to your specific environment and business needs.

Software License Management Solutions

We provide complete visibility into your software usage. Our tools can track what applications your employees are actively using and reconcile this with what’s installed. This not only helps ensure compliance but also identifies opportunities to reduce costs by eliminating unused or underused software.

We understand the complexities of software licenses for virtual machines, virtual desktops, and processor cores. Our team of experts stays up-to-date with the latest licensing rules and uses this knowledge to manage these complexities on your behalf. This ensures that your environment is always in compliance with license agreements, regardless of how complex they may be.

We believe that effective software license management starts with optimizing software configurations. We perform a thorough assessment of your software usage and identify any unnecessary premium features.

By adjusting these configurations, we can significantly reduce your software spending and ensure that you’re only paying for the features you need.

At Ocean Solutions, we use a combination of advanced tools and expert knowledge to ensure compliance with various software licensing agreements. We conduct regular audits to identify any discrepancies and take immediate corrective action.

Our proactive approach helps avoid costly penalties and ensures that you’re always in compliance with your software licenses.

Vendor Management Solutions

Our unique vendor-neutral approach, expansive vendor ecosystem, hands-on project oversight, ITIL-aligned processes, performance benchmarking, and decades of experience equip us to optimize your vendor relationships for maximum ROI while streamlining IT complexity.

We manage the full project lifecycle end-to-end. This starts with scoping requirements, then vetting vendors and selecting optimal partners. We negotiate contracts for maximum value. During implementation we oversee milestones, resource allocation, and knowledge transfer. Finally, we perform testing and provide go-live support to ensure you see ROI.

Centralized vendor management through Ocean Solutions saves your team significant time by removing administrative burdens. It provides complete visibility into spending across your tech partners. We enhance vendor performance through SLA oversight. And it allows your IT staff to focus on strategic initiatives versus vendor administration.

We manage vendor relationships spanning network infrastructure, security, cloud platforms, backup and disaster recovery, productivity software, databases, and more.

With hundreds of partnerships, we can flexibly align leading solutions to your unique technical environment and needs.

Virtual CIO

We have over 100 years of combined experience serving as an interim or virtual CIO for organizations across various industries. This gives us a wealth of knowledge on strategic technology planning, infrastructure management, cybersecurity, emerging tech integration, and more.

We have worked with small business’s all the way up to large multi-million dollar brands. 

Before making any recommendations, we work closely with key stakeholders to fully grasp your business model, processes, pain points, and both short and long-term goals.

This enables us to map technology strategy to initiatives that drive efficiency, growth, and competitive advantage for your organization specifically. Our focus is aligning IT with your mission.

Our strategy development process aims to maximize the value of technology for your business. We evaluate where you are currently and where you want to be in the future.

Then we identify gaps and build a technology roadmap to get you there. Planning includes infrastructure upgrades, new solution integration, productivity/automation improvements, risk mitigation, and budget optimization.

We draw from leading practices to custom-tailor the methodology for you.

We will collaboratively develop success metrics and KPIs that align with your business goals. These may include cost savings from IT optimization, infrastructure uptime, end user productivity, issue resolution timelines, revenue growth supported by technology, and more.

I report on progress transparently in a dashboard format and tie technology ROI to bottom line business impacts.

VOIP Solutions

VOIP provides increased flexibility through device mobility, scalability to add lines as your business grows, superior call quality via QoS prioritization, advanced features like auto-attendants and CRM integration, and optimized budgets with lower costs compared to traditional phone services. This enhances collaboration and workflows regardless of location.

Our VOIP solutions integrate with existing CRM software, email, conference solutions, and other systems through APIs and unified communications capabilities.

This allows seamless collaboration and continuity between platforms.

Our VOIP solutions make scaling easy by adding licenses and phones as your team or offices grow.

We also optimize initial deployment for future needs, building in capacity to simplify expansions. Our VOIP platform provides the flexibility to align with your needs.

We provide 24/7/365 support via phone, email, remote access, help desk ticketing portal, and live chat.

This includes troubleshooting, end user assistance, maintenance, feature upgrades, and full administration of your VOIP platform so it runs optimally.