Association and Member-Based Organization
We architect infrastructure and services with scalability and flexibility as core foundational pillars, not an afterthought. As your membership expands and needs evolve over time, we seamlessly adapt our support, security protections, integrations, and all other aspects of our managed services to align with your growth.
Horizontal and vertical scaling capabilities are built into the DNA of our offerings, ensuring your technology stack can dynamically align to your membership trajectory. Over the years, Ocean Solutions has helped clients in the industry find and implement the best AMS solutions that will fit their needs, budget, and growth trajectory.
We utilize a defense-in-depth approach with robust security measures woven throughout every layer of your environment, including role-based access controls, encrypted communication channels, data-at-rest and data-in-transit encryption, DLP, next-gen endpoint protection, SIEM, regular audits, penetration testing, and more.
Security is our top priority, especially member data protection. Our layered controls make your information ultra-secure but at your team’s finger tips at all times.
Our solutions are designed to enable personalized, seamless interactions with our support and Ops team at all times, customized communication channels, proactive monitoring, API integrations, procative response and planned maintenance of client systems.
We employ advanced 24/7 monitoring to identify performance issues or outages before they happen. Machine learning and AIOps give us predictive insights as well. We architect in redundancy for high-availability across your network and critical systems.
Our help desk swiftly resolves any end user incidents. We maintain optimal uptime through proactive care.