Ocean Solutions

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Association and Member-Based Organization

About

Ocean Solutions is experienced the unique needs and challenges faced by associations, and other member-based organizations when it comes to managing technical infrastructure efficiently. As a leading Managed Service Provider (MSP), we leverage our experience serving membership groups to deliver proactive, tailored IT solutions focused on your mission and members.

Our team of experts provides secure, seamless, and scalable technology support built to enable your organization to better serve members and drive impact. With a consultative approach, state-of-the-art security, and a commitment to delivering value, we empower you to advance your goals through technology.

Member Based Associations

Ocean Solutions offers member-based organizations:

  • Scalable solutions to accommodate membership growth and evolving needs
  • Experience in AMS solutions, NetForum, Protech, Community Brands (Nimble), Impexium, and Association Anywhere.
  • Technology to foster engaging experiences and personalized member service.
  • Robust security and compliance measures to safeguard sensitive data.
  • Tight integration between your membership platform, applications, and systems
  • Proactive network monitoring to minimize disruptions to member access.
  • Ongoing technology improvements to align with your strategic roadmap.
  • Improve overall IT budget spending while boosting the quality of technology adoption overall.
Why choosing Ocean Solutions as your MSP Association and Member Based Organization Partner

Why?

At Ocean Solutions, member-based organizations find a true partner dedicated to their mission and community support.

Our profound understanding of associations and member-based organizations enables tailored solutions prioritizing scalability, engagement, security, and compliance. By entrusting us with IT operations, these organizations gain efficiency, resilience, and technology-driven impact.

Our members-first approach empowers meaningful relationships and initiatives. With deep expertise and a commitment to excellence, Ocean Solutions is the ideal partner for member groups seeking unparalleled technical solutions seamlessly supporting their vision and goals. We share a passion for their mission.

Our Process

Step One: Introduction

Intro meeting and schedule of in-depth discovery and client paint point facts-finding discussion.

Step Two: fact Finding

Fact-finding discussion built around questions setup to assess the state of IT compared to the associations’ industry best practices and regulations.

Step Three: Presenting

Presentation proposal built around the client’s fact-finding and needs in a Gab analysis style or existing and desired future state of IT.

Ocean Solution Fact Finding
Ocean Solutions Kickoff Meeting

Step Four: Kickoff Meeting

Schedule a kickoff meeting to discuss onboarding project timelines, goals, top priorities, short-term and medium-term goals and gather necessary information.  

Step Five: Platform Prep

Provision all of the systems needs to serve the client’s needs.

Step Six: Onboarding

Onboard the Network hardware, servers, cloud Systems, and end-user infrastructure.

Step Seven: Onboard and Train

Onboard and train the existing internal IT team on the Tools and systems provided by Ocean Solutions.

Step Eight: Identifying Priorities

Move on to handle identified priorities during the kickoff phase.

Step Nine: Transformation

Transform the state of IT and transition over to the Org Short-term goals.

Step Ten: Ongoing Support

Provide continuous technical support, proactive monitoring, and regular communication to ensure optimal system performance and client satisfaction.

Ocean Solutions Ongoing Support

Related FAQ

We architect infrastructure and services with scalability and flexibility as core foundational pillars, not an afterthought. As your membership expands and needs evolve over time, we seamlessly adapt our support, security protections, integrations, and all other aspects of our managed services to align with your growth.

Horizontal and vertical scaling capabilities are built into the DNA of our offerings, ensuring your technology stack can dynamically align to your membership trajectory. Over the years, Ocean Solutions has helped clients in the industry find and implement the best AMS solutions that will fit their needs, budget, and growth trajectory.

We utilize a defense-in-depth approach with robust security measures woven throughout every layer of your environment, including role-based access controls, encrypted communication channels, data-at-rest and data-in-transit encryption, DLP, next-gen endpoint protection, SIEM, regular audits, penetration testing, and more.

Security is our top priority, especially member data protection. Our layered controls make your information ultra-secure but at your team’s finger tips at all times.

Our solutions are designed to enable personalized, seamless interactions with our support and Ops team at all times, customized communication channels, proactive monitoring, API integrations, procative response and planned maintenance of client systems.

We employ advanced 24/7 monitoring to identify performance issues or outages before they happen. Machine learning and AIOps give us predictive insights as well. We architect in redundancy for high-availability across your network and critical systems.

Our help desk swiftly resolves any end user incidents. We maintain optimal uptime through proactive care.

INDUSTRIES WE SERVE

Ocean Solutions specializes in delivering customized IT services designed to cater to the unique needs and aspirations of a wide range of industries, contributing to their growth and success.

Business Address

  • 20130 Lakeview Center Plaza #120, Ashburn, VA 20147

Contact Details

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